Privacy Policy
Last Updated: May 2026
At The Vines Fresh Food Hub, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
Information We Collect
When you visit our website, place an order, contact us, or subscribe to our updates, we may collect the following information:
- Name
- Email Address
- Phone Number
- Billing Address
- Delivery Address
- Payment Information
- Order History
- Website Usage Information
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Respond to customer enquiries
- Improve our products and services
- Send order and delivery updates
- Comply with legal obligations
Payment Information
All payments are processed through secure third party payment providers. We do not store your full payment card details on our website.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Support shopping cart functionality
Sharing of Information
We do not sell, rent or trade your personal information.
We may share information with trusted service providers where necessary to:
- Process payments
- Deliver orders
- Provide website hosting and maintenance
- Comply with legal requirements
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Object to certain types of processing
- Withdraw consent where processing is based on consent
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
The Vines Fresh Food Hub
Email: info@thevinesfreshfoodhub.org
Website: www.thevinesfreshfoodhub.org
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.